Reference

How This Privacy Policy Works

We keep your privacy rules in one place so you can see how account details, device logs, and DANA, OVO, GoPay, and QRIS references are handled before you…

DANAOVOGoPayQRIS
gakahslot How This Privacy Policy Works
CONTACT PATHS

Where To Ask About Privacy

Privacy requests move fastest when you send them through live chat or the contact form in the footer.

Live chat Use live chat when you want to ask how a record is used, or…
Footer form The footer form is better when you want a written trail.
Email check If your request touches payment references, we may ask you to answer from the…
HANDLING RULES

How We Handle Your Data

Our handling starts with data minimisation: we ask for what we need to create your account, match DANA, OVO, GoPay, and QRIS records, and keep support replies accurate.

Collection scope

We collect account name, contact detail, login time, and device signals only where they are needed to run the service…

Cookie control

Session cookies keep your login active while you move between pages.

Login safety

We log a new device or browser change so we can detect a sign-in that does not match your usual…

Retention window

We keep active account records while your profile is open, then hold some logs for a limited period after closure…

Change requests

If you want a correction, send the request from the email on file and tell us exactly which field is…

Sharing rules

We share data only with service partners that help us process login, support, or payment matching, and only when the…

Common Questions About Privacy

When you want to know what stays on file, start here. We answer how we collect account details, how cookies behave on mobile, how long we keep records, and how you can ask for changes. If a request touches local law or a DANA, OVO, GoPay, or QRIS trace, we confirm it from your account email before we act. That keeps the process clear.

It covers the account data, device logs, cookie use, and payment traces we handle here. It also explains how you can request a correction, ask about retention, or contact us about a record that does not look right.

We ask for the details needed to create and verify your profile, then keep the contact and login records tied to it. That usually includes your email, device type, browser, and the time you sign in.

Yes. Send the request from the email linked to your profile, and we will confirm the account records, cookie traces, and payment references that remain on file, subject to local law and the limits of your request.

Those records help us match a payment trace to the right account, answer support questions, and confirm a request later if you ask for a change. We store the smallest useful detail, not the full payment story.

Cookies remember that you are signed in and help pages load in the same session as you move around the site. On Android or iPhone, you can clear them in your browser settings and sign in again.

We keep active records while your account is open, then hold selected logs for a limited period after closure when we need them for disputes, fraud checks, or local legal duties. After that, we remove or anonymise them.

Use live chat or the footer form, then choose the privacy subject line. We handle requests daily from 09:00 to 21:00 WIB and keep the same thread until the case is closed.